Customer success in action: how Fiskal empowers growth

Case study: real numbers, real confidence for Play Pits

Industry

Consumer Packaged Goods

Tech Stack

Shopify, Cin7 Core, Xero

Before partnering with Fiskal, Play Pits was running on spreadsheets and guesswork. They were tracking inventory manually, absorbing surprise dead stock and write-offs, and spending three to four weeks every month just closing the books.

"We were spending 15 to 20 hours a week just playing spreadsheet detective"
- Chantel Powell, Founder & CEO at Play Pits

We stepped in and rebuilt the foundation, from Cin7 as a single source of truth to a Cin7 to Xero data flow to a weekly reporting rhythm. No guesswork, just numbers they can actually trust.

Now? Month end close takes days, not weeks. Write-offs are barely a line item. And she can check her real-time cash position from her phone.

"Fiskal strategically designed the Cin7 setup that best serves our specific operational needs as a rapidly growing CPG startup. They took a measured approach to help our team incorporate the platform to our daily operations without disruptions. Fiskal has been instrumental in training our team on Cin7 best practices and utilizing its many tools. Ongoing consultation with Fiskal has helped us build resilient and flexible accounting practices that have allowed us to incorporate multiple channels."

Grady Krohman - Operations & Logistics Manager, Sesh

Other Clients Who Love Us

"Working with Fiskal has been extremely deliberate and structured. They are very well organized. It sometimes feels slow, but at the same time, that slow is the nemesis of deliberate — you can’t have speed and be incredibly deliberate at the same time. I think it’s a good change of pace for us, it truly is. It is a very refreshing change of pace. I do truly enjoy working with them which is why I’m entertaining the concept of really making this a more permanent, long-lasting engagement."

Levi Lanzrath - Owner & Founder, Low Temp Industries

"Working with Fiskal feels like working with a friend, the workflow is very easy. One of my favorite things to do daily is working with Fiskal to set up our Cin7. Whenever we have a question, it's either easily answered on the spot or there's a week at most and then we have a resolution. Great turnaround time for a complex system set up like ours. It's been a great addition!"

James Halbrook - Plant Manager, Blazy Susan

"Fiskal have helped us so much over the past six months that I would without hesitation jump in all over again. They were a blessing in disguise for us. It's exactly what we needed to bring this across the line and I see a partnership with Fiskal as we both evolve."

Brandon Ford - Financial Controller at High to Low Voltage

Justin Strout, Owner, First Class Hampers

"The experience thus far has been very professional and informative. Each touch point from initial discovery call through to onboarding and task completion has been handled very well. The communication is clear and informative and has provided me with a high level of confidence to move forward with Fiskal in solving our operational and financial complexities."

Overall, we truly appreciate the support and guidance from the Fiskal team. It has been very helpful in improving our processes.

Jean Manatad, Manager, SoHa Brands